Hipercept’s partnership with Taliance is designed to enhance the quality of customer experience with the Taliance suite of products. Hipercept’s expertise allows Taliance and its clients to take advantage of additional resources to help create an efficient customer support experience, while ensuring optimal utility for Taliance clients.
Hipercept works with existing Taliance clients to help ensure that they are maximizing the utility of the Taliance applications.
Hipercept conducts this assessment by focusing on the following areas:
Hipercept offers Tier 2 and Tier 3 support to existing Taliance support agreement clients, to supplement the effort of internal resources in day-to-day activities as well as one-off requests.
The major areas in which Hipercept operates in are:
Hipercept provides best-in-class processes to successfully implement or upgrade Taliance.
Implementation services include:
• Data Conversion
• Project Management
Hipercept has a team of qualified Taliance users with the ability to train clients on the following modules:
Hipercept has a team of qualified developers who are experienced in building integrations with Taliance using the accepted Taliance tools.
This allows clients to seamlessly combine data from third-party systems into their Taliance modules.
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