Hipercept | HIPERCEPT APPLICATION MANAGEMENT: VOYANTA

Hipercept APPLICATION MANAGEMENT: VOYANTA

Hipercept’s partnership with Voyanta is designed to enhance the quality of customer experience with the application. Hipercept’s expertise allows Voyanta and its clients to take advantage of additional resources to help create an efficient customer support experience, while ensuring optimal utility for Voyanta clients.



OPTIMIZATION

Hipercept works with existing Voyanta clients to help ensure that they are maximizing the utility of the application.

Hipercept conducts this assessment by focusing on the following areas:

  • Review current Voyanta module & security setup
  • Propose areas for improvement and high-level next steps roadmap

SUPPORT

Hipercept offers Tier 2 and Tier 3 support to existing Voyanta support agreement clients. Hipercept supplements the effort of internal resources with day-to-day activities as well as one-off requests.

The major areas in which we currently operate are:

  • Reporting
  • Trouble shooting
  • Ad-hoc training
  • Staff-augmentation

IMPLEMENTATION

Hipercept provides best-in-class processes to successfully implement or upgrade Voyanta.

Implementation services include:

  • Design
  • Configuration
  • Developments
  • Data Conversion
  • Training
  • Project Management

TRAINING

Hipercept has a team of qualified Voyanta users with the ability to train clients on the following modules:

  • General Use
  • Report Design
  • Web Design

INTEGRATIONS

Hipercept has a team of qualified developers who are experienced in building integrations with Voyanta using the accepted Voyanta tools. 

This allows clients to seamlessly combine data from third-party systems into their Voyanta modules.

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866-747-7369